Orders are shipped within 24 hours after payment is received. Once your order is on its way, you will receive a shipping confirmation via email, including tracking information.

We offer free shipping for all orders placed through our website within the Benelux region. Regardless of the size or weight of the package, there are no shipping costs within the Benelux.

However, for orders outside the Benelux, shipping costs may vary based on the location. Please check the shipping information during the checkout process for accurate costs to your specific location. We strive to provide the best shipping options for our customers both within and outside the Benelux.

We accept payments via iDeal, Bancontact, Credit Card, PayPal, Klarna, and Sofort.

Certainly, in addition to free delivery, we provide the option for you to collect your order at our location in The Hague. To arrange a pickup appointment, kindly reach out to us via email or phone. We'll ensure that your order is prepared and ready at the agreed-upon time for a convenient and swift pickup.

If you are not entirely satisfied with your purchase, you can rely on our flexible return policy. We aim for 100% customer satisfaction and are therefore willing to replace the item or refund the full purchase amount if necessary. Our customer service is always ready to assist with any questions or issues regarding returns.

Sea Moss, also known as Irish Moss or Chondrus crispus, is a seaweed that thrives along the Atlantic coastlines of Europe and North America. It is widely used in nutrition due to the diverse health benefits and nutrients it contains.

Sea Moss is known as a rich source of minerals and can promote digestion, the immune system, as well as skin health and hair growth, among other benefits.

Sea moss gel retains its quality for up to 3 weeks when stored in the refrigerator, as long as it is well-covered and kept chilled,

Yes, for prolonged freshness, you can store sea moss gel in the freezer for up to 6 months. When ready to use, allow it to thaw slowly in the refrigerator, and gently stir before using to maintain the desired consistency.

The recommended daily amount of Sea Moss Gel is generally 1-2 tablespoons (15-30 ml). This amount provides a good starting point to harness the nutrients of sea moss. However, individual needs may vary, so feel free to make adjustments based on your personal health goals and response to consumption.

Yes, our wild-harvested sea moss is carefully prepared and directly imported from Saint Lucia, ensuring high quality. We guarantee the use of only natural ingredients.

Authentic sea moss boasts a natural ocean-like scent and a mild, salty taste, indicative of its genuine origin.

Fake sea moss, often cultivated in pools, may lack these authentic characteristics and could contain artificial scents or flavors. It's crucial to select products from reputable sources, as sea moss grown in pools cannot compete with the incredible power of Mother Nature.